Digital products and accesses (such as the e-tickets for the shows in the Admiralspalast Berlin or the login data for our TV Noir + offer) will be sent to you by email immediately after purchase. As far as physical products are concerned, we send out orders 1-2 times a week, so that the shipping time within Germany is around 3-5 working days from the order date.

The shipping costs for physical products are a flat rate of 3 euros throughout Germany. The “diary” costs 5.90 euros (as a package with shipment tracking).

For Austria and Switzerland, the shipping costs are between 3 and 15 euros, depending on the product.